MILAN MALPENSA CARGO: AT THE SERVICE OF BUSINESSES THAT LOOK AT THE WORLD.
Milan Malpensa Cargo, in the heart of the most industrialized area of Italy, is located in a central position with respect to the central and southern part of Europe. Within a radius of 300 km are located the Italian regions with the highest industrial density and with the greatest import-export flows (Piedmont, Lombardy, Veneto, Emilia Romagna and Tuscany) and important production centers in Switzerland and France. Malpensa, among the top 10 European airports for freight traffic, is the most important point of reference for air cargo in southern Europe. An efficient network of road links in continuous development allows incoming and outgoing flows of goods to easily reach the most important operating bases of the major shipping companies and the main logistics operators, not only in our country but also in the main neighboring states. (Switzerland, France, Austria, Germany, Spain, Slovenia, Croatia).
Milano Malpensa Cargo is the first Italian airport for goods transported, with a market share of around 55%, and the sixth cargo port in Europe. Milano Malpensa Cargo is strategically positioned: it is the most important point of reference for air cargo in the central-south of Europe. Furthermore, it is located in the most industrialized area of Italy, with the largest import-export flows. Milano Malpensa Cargo is well connected: a continuously developing road network easily connects the airport to the major shipping companies and logistics operators in Italy and neighboring states.
Milano Malpensa Cargo is efficient: the quality and speed of all the goods handling processes, simplified also through IT tools, make import-export operations quick and secure. Milano Malpensa Cargo is growing: it covers an area of about 500,000 square meters, and its ever-expanding facilities will soon offer a capacity of 1 million tons of goods/year.
Milan Malpensa Cargo provides all the necessary services to assist goods with the highest standards of quality, safety and reliability. The services are provided by handling companies or other independent operators that operate in compliance with the laws and regulations of the sector according to operating protocols also controlled by the Airport Manager.
The airport is able to assist any type of goods: from shipments of machinery and large weight and size to small urgent shipments of express products and e-commerce. Specialized structures of the highest quality standards are available for special goods (perishable, pharmaceutical, live animals, food products).
The presence in Cargo City of all the control authorities (Customs, Air Health, Veterinary Service, Phytopathlgic Service, etc.) ensures the possibility of carrying out import and export operations quickly and efficiently.
The quality and efficiency of the Milano Malpensa Cargo services are measured by a series of indicators in the airport's Service & Goods Charter: this document allows Milano Malpensa Cargo to provide service levels and of uniform performance and aligned with the best international standards. The airport services are measured with quantitative and qualitative parameters in the various sectors: acceptance of goods on departure, unloading and loading of vehicles, availability of incoming goods, waiting at the counters.
Malpensa airport is the first Italian airport to publish the Service Charter for Cargo activities: with this document, the airport assumes precise commitments on the quality of services provided and provides customers with evidence and results on measuring results. achieved, according to the guidelines defined by ENAC which checks its progress.